JCB Family Club
JCB Family Club
JCB Family Club is a loyalty program for JCB customers, freelance mechanics, retailers and independent workshops.
Family Club is a mobile app-based program with various benefits for the customers. The loyalty program is for JCB customers, freelance mechanics, retailers and independent workshops.
JFC program is enabled through JCB Live Link 4.0 app where members can check the genuinity of JCB parts. Members can also get digital reward points on the recommendation of JCB genuine parts to customers.
Salient feature of the program:
- Easy registration: Easy to enrol in the program through Live Link app.
- Secure login: OTP enabled security for login process.
- Digital profile validation: Profile validation of members through dealer/ distributor/ retailer digitally.
- Genuinity check of parts though QRC scanning: Scan QR code for checking genuinity of parts and get reward points.
- Get instant digital rewards: Transfer of instant loyalty points directly to member’s account.
- Easy loyalty points redemption process: Loyalty points redemption flexibility at PAN India JCB dealer network on member’s next JCB genuine parts, lubes & attachments purchases.
- Access loyalty point statement: Loyalty points statement can be checked in the app itself.
- Share the feedback: Member's can share their experience & feedback.